How to fix “No Video” on Monitor

1. Connect the HDMI to the monitor, Power on and verify that the system boots up.
2. If no video is displayed on monitor.
   1. Verify that the VGA/HDMI cable is working. Try another VGA/HDMI cable.
   2. If available, try another monitor to check possible compatibility issues.
3. If still no video,
   1. Remove the power plug from the unit.
   2. Open the back panel of the unit and check if RAM is properly installed in the system.
4. If RAM is properly installed,
   1. Follow the steps to reset BIOS.
   2. After BIOS reset, power on the device and verify it displays video and boots correctly.
   3. If the system boots correctly, this indicates BIOS reset was required to resolve the issue.
5. If there is still no video
   1. Follow the RAM troubleshooting instructions here
   2. After RAM troubleshooting, power on the device and verify it displays video and boots correctly
   3. If the system boots correctly, this indicates replacing faulty RAM was required to resolve the issue
6. If there is still no video
   1. Remove the SSD/HDD and verify the system boots up to the BIOS menu.
   2. If the system boots correctly, this indicates faulty SSD/HDD that should be replaced.

If there is still no video, Please create a ticket at our Support Portal